Help centre / Using your dashboard

Your plan and invoices

What each plan gives you, how to switch and where the invoices are.

What you are on now, what it costs and when it renews — all on one page, with no phone call needed to change anything.

What you see

Current plan shows your plan, whether you pay monthly or yearly, and the date of your next renewal. If a domain is included, it appears underneath as a small monthly add-on next to your plan.

Switching

  • Switch to yearly — the page shows exactly what you save.
  • Switch to monthly — the other way round.
  • Move down to Plus — takes effect at the end of the period you have already paid for. Nothing is charged today and nothing changes until then.
  • Cancel plan — stays active until the end of the paid period, then goes back to Free.

Nothing here charges you on the spot. Every change tells you what happens and when before you confirm.

Going back to Free

Your work stays. What changes is what is visible: the Free plan carries fewer artworks, one photo per work, fewer tags, and no website or social links on your page. Anything over the limit is hidden rather than deleted, and it comes straight back if you upgrade again.

If a payment fails

You get a message at the top of the page with Update payment method. Sort it out there and your plan carries on. Just paid? It can take a minute before the page catches up — that is normal.

Invoices

Every payment produces an invoice you can download from this page.

Still stuck?

Write to us and a person answers, usually the same day.

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